This Privacy Policy describes how Shopee Store LLC (“we,” “us,” or “our”) handles personal data we collect from you when you use our website, products, services, or interact with us in other ways (collectively, the “Services”). We value your privacy and are committed to protecting your personal data. By using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal data from you directly, when you interact with our Services, or when you provide it to us in various ways. The types of information we collect include:
Information You Provide to Us:
- Contact Details: Name, email address, phone number, shipping address.
- Payment Information: Credit/debit card details, billing information.
- Account Information: Information you provide when creating an account or making a purchase.
- Communications: Messages you send to our customer support team, feedback, and product reviews.
- Survey and Competition Data: Information provided when participating in a survey or competition.
Information We Collect Automatically:
- Device Information: IP address, device type, browser information, operating system.
- Website Activity: Pages viewed, time spent on the website, links clicked.
- Cookies and Tracking: We use cookies and similar technologies to improve your experience on our site.
2. How We Use Your Information
We use your personal data for the following purposes:
- To fulfill your orders and maintain your account.
- To provide customer support and respond to your inquiries.
- To personalize the website and recommend products based on your preferences and previous activity.
- To send marketing communications (only if you have opted in).
- To improve our services and website performance.
- For security purposes, including fraud prevention.
- To comply with legal obligations and protect our interests.
3. How We Share Your Information
We may share your personal data with:
- Third-Party Service Providers: Payment processors, hosting services, analytics providers, marketing services, and more.
- Advertising Partners: To provide targeted ads across the web.
- Legal Authorities: If required by law or to protect our rights and interests.
4. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. You can manage your cookie preferences by adjusting the settings in your browser. For more details, refer to our Cookie Policy.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When we no longer need your data, we will securely delete or anonymize it.
6. Security of Your Information
We use a combination of technical, administrative, and physical security measures to safeguard your personal data. While we strive to protect your information, no method of transmission or storage is completely secure.
7. Your Rights and Choices
You have the right to:
- Access the personal data we hold about you.
- Correct or update your personal information.
- Delete your account and personal data.
- Withdraw consent for receiving marketing communications at any time.
- Opt-out of targeted advertising. For more details, visit www.aboutads.info/choices.
To exercise these rights, contact us at support@shopeestore.shop.
8. Data Transfers
Shopee Store LLC is based in the United States. If you are located outside the U.S., your personal data may be transferred to and stored in the U.S. By using our Services, you consent to the transfer of your data.
9. Third-Party Websites
Our website may contain links to third-party websites or services that are not controlled by us. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.
10. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the Services or via email. Please review the Privacy Policy periodically to stay informed about how we protect your data.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Shopee Store LLC
Email: support@shopeestore.shop
Phone: +19199992324
Address: 816 Grove Creek Ln, Raleigh, NC 27610, USA